I was having a dental emergency and self booked online around 130am on 02.04, and was able to be seen at 915am with Dr. Sarah Conover. I was SHOCKED to get in that soon not as a current patient.
I received a call at 730am to get details and payment option and a quote to which I agreed to and was again, shocked because it was much more affordable than I expected without insurance at the moment. I cannot remember her name (I’m sorry!) but she was incredibly kind and patient with me, and repeated that same demeanor upon my arrival, to which I was seen immediately.
The hygienist was quick, upbeat and polite, engaging and very thorough in explaining each step as we went since I was new.
Once Dr. Conover arrived, she continued the same compassion as everyone else, and determined I was having a medical issue not a dental, to which my primary doctor (finally) contacted me during the appointment to agree. The total was extremely less than I anticipated, and am so pleased with them that I have made them my dentist now!
5.0
My experiences with dentists have not been good. Enough so, I have developed a pretty big fear of the dentist. This office eased my fears and began to come up with my dental plan during this emergency visit. Dr. Connover was wonderful, as were the rest of the staff. The staff was efficient and I got in almost right away on arrival. I sincerely hope I've found my dentist. That's saying something considering I go harboring genuine panic and I left feeling like my health will be much improved here.
5.0
Dr Conover is the BEST! And not just her but the whole team from the front desk, to the dental hygienist, and even the oral surgeon they brought in when I needed my tooth removed! All of the team gave A+ service! Would recommend no matter what you need and they definitely work with you whether you have no, cruddy, or the best insurance! I never feel pressured to do anything I don’t want to do. Even the office staff who work with the insurance and finance companies bent over backwards to help me see how low I can get my cost and how I can best split up things so I can pay over time and not just go without because my issuance didn’t cover something I needed! They are patient, kind, and make sure you feel your best! I switch myself and my two kids over to be seen here. If you need a dentist or are looking to switch Ofallon Modern Dentistry with Dr Conover is the place to check out! They accept great insurance and even savings plans most offices didn’t take! So happy I found them! Thank you for being an incredible team that makes patients feel not just seen but also heard!
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